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HC Release Notes

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Last Modified Date: 11/5/2018 4:07 AM

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Hosting Controller provides release notes for HC customers to help them identify newly added features, bug fixes, modifications and enhancements in new build releases of HC software. Visit Service Pack section to download software build with latest release.


For a full migration path from HC9 to HC10, see HC9 to HC10 Migration.



What is HC10?

HC10, the latest addition to the Hosting Controller family of products is a true hybrid control panel aimed at providing a perfectly aligned solution for managing and selling Cloud and On-Premises products and extends a single pane of glass to both 1-Tier and 2-Tier Microsoft Cloud Solution Provider (CSP) partners for managing, selling, billing, metering and provisioning directly into Office 365. It also serves as a unified platform for Infrastructure as a Service (IaaS) delivery served off Microsoft Hyper-V and VMware ESXi hypervisors and Microsoft Azure and Amazon Web Services (AWS) public Clouds. With an N-tier user structure and an API focused approach, it completely transforms the way companies orchestrate their Cloud workflows and sell a fusion of Cloud, IaaS, SaaS, Web and Microsoft Enterprise products (Exchange, Skype for Business, SharePoint and Dynamics CRM) downstream to their customer base.  


You may view System Requirements for HC10 and as always, we welcome your feedback.



Version 10.11 (October 25, 2018)


Feature: Support for Microsoft Exchange Server 2019.
Feature: Support for Microsoft SharePoint Server 2019
Support for Microsoft Skype for Business 2019.

Feature: PSiGate Payment Gateway added KB Article.
Feature: Simple DNS Plus v8 added KB Article .
Enhancement: Import and export exchange mailbox as .pst KB Article.
Enhancement: Payment transaction report has been added in billing section.
Enhancement: Option to add profile picture in exchange mailbox.

Enhancement: Educational SKUs listing in Office365.

Enhancement: Mailbox type can be changed from user mailbox to shared mailbox and vice versa.
Enhancement: Preferred DNS and alternate DNS values can be set while adding Public IP Addresses for Virtualization module.
Search is improved by adding new filter of Domain Name under Office 365 Customers and Exchange Organization pages.
Enhancement: Send As permission option is now available for Distribution Lists.
Where error description has been improved for already existing SMTP address in case of Exchange mailboxes.

Fixed: Where addons listing has now been improved in HC panel.
Where now deleting SIP User from HC panel is now keeping AD User at the backend which is Lync Control Panel behavior.

Fixed: Where error handling has now been improved while deleting an AD account having multiple services enabled on it.

Fixed: Where Eslect Gateway was not showing in panel.

Fixed: Where Amazon VM Sizes were not setting from EC2 Virtual Machine Dashboard.

Fixed: Where Azure VM Sizes were not setting from Azure Virtual Machine Dashboard.

Fixed: Where Journal rule was not properly deleting from HC10 causing issue while creating same journal rule.

Fixed: Where MySQL Database was not creating if username was longer than 15 characters.

Fixed: Where VLAN IDs were not assigning properly from Virtual Machine dashboard.

Fixed: Where phpMyAdmin was pointing to wrong database server.

Fixed: Where Credit Limit was not adding without setting any default discount percentage
Fixed: Where Office 365 customers did not show in HC panel due to multiple Primary Domains.
Fixed: Where DL members were not adding to 21st or later DLs if total number of DLs was greater than 20.
Fixed: Where Booking Delegates were not setting from Resource Mailbox Dashboard.
Fixed: Where wrong mailbox size was shown for In-Place Archive of a resource mailbox while editing it.
Fixed: Where under specific scenario email alias of a mailbox was not setting correctly.
Fixed: Where User MBX DBs check boxes were reverting to enabled state against all Mail Stores names at Reseller level.
Fixed: Where resource mailbox created via HC panel was not automatically allowed to accept meetings.
Fixed: Where  "Forward Request to Delegates" was not setting on Resource Mailboxes.
Fixed: Where 56 or greater characters OU & Mail Domain threw error in HC.
Fixed: Where Enom configurations were not saving in HC10 database.
Fixed: Where Sip User creation on existing AD User was not possible if there were more than 20 OUs under a panel user.
Fixed: Where Disk Usage Reports and warning emails are not sending via HC panel.
Fixed: SNI binding in IIS were not setting as all unassigned .
Fixed: Where Mailboxes protocols were not showing under CR of a resource mailbox.
Fixed: Where Add-on search was returning wrong results.
Fixed: Where wrong mailbox size was displayed for In-Place Archive of a resource mailbox.
Fixed: Where Federation and Agent Anonymity features were not enabling on S4B WorkFlows.
Fixed: Where Resource Mailbox Count was not showing at the Home Page of HC panel.
Fixed: Where Exchange mailboxes with '+' character at the end of the password field were not able to sign-in into OWA.
Fixed: Bread Crum was not working on Mail Domains page and also the label was wrong.
Fixed: Where IPN URL was not returning to proper HC URL.
Fixed: Where Exchange Mailboxes were not creating in bulk upon using a Composite Resource quota.
Fixed: Where Bulk Mailboxes were creating on single mailbox database even though Mailbox Database Selection mode was set as Automatic.
Fixed: Where SharePoint User was not adding to SubOUs.
Fixed: Where SharePoint Users were not adding on existing AD Users under SubOUs. 
Fixed: Where WHMCS was not showing exact errors fetched from Microsoft Partner Center while adding Office 365 Customers.



Fixed: Where wordpress was not installing correctly on Linux websites.


Version 10.10 (August 17, 2018)

Feature: SharePoint 2010 support in HC v10.
Feature: Hyper-VBandwidth calculation
SNI Certificate Support in IIS Web Server.

Enhancement: Invoice download in pdf format.
Enhancement: CSP SKU add-on support.
Enhancement: Option to add Shared Mailboxes in bulk.
Enhancement: Mailbox deletion prompt message is now improved.
Enhancement: HC auto load balance has been improved for user db creation.

Enhancement: Move file/folder option in folder manager.

Enhancement: Three new website scripts in click and install app list.
Fixed: Where SIP user was not adding for imported SIP domain.
Where display name of mail contact was not setting properly.
Fixed: Where "Sell Plan / Setup Invoice" email did not contain the invoice information.
Where Tax rule percentage value was not showing properly in recurring emails.

Fixed: Where PHP Handler mapping was not adding properly.
Where Exchange Triggers were not executing.

Fixed: Where alpha-numeric values was not accepting while adding fund.

Fixed: Spelling correction on tax report page.

Fixed: Where with AD Auth settings in HC , the Global Admin auto-signup was not installing properly.

Fixed: Where DNS zone was not adding properly in MSDNS server.



Feature: Let's Encrypt is supported in HC v10 KB Article.

Fixed: Where WebMail related entry was not adding in Apache configuration file.

Fixed: Where Squirrel Mail config file was not modified automatically upon saving Postfix configurations.

Fixed: Where error was thrown while generating CSR on Linux websites.


Version 10.9 (July 02, 2018)

Feature: Click and Install Apps support for Windows and Linux platform KB Article
Feature: Google re-captcha support added on panel login screen
Advance DNS Editor support in panel.
Skype 4 Business & SharePoint Services creation via WHMCS.
Enhancement: Creation of Skype 4 Business line URI in bulk.
Enhancement: Option to set default general profile value for sip users against an organization in Skype 4 Business.
Enhancement: Option to switch virtual machine record to another Hyper-V node.
Enhancement: HC email templates has been re-designed in HTML format.
Billing: Option to generate manual invoice for a customer.
New reporting section has been added to display & download Tax amount value.
Subscription ID and Billing frequency will list in CSP activity email templates.
GDPR Policy: 
Cookies consent checkbook is added in panel display settings.
GDPR Policy: General and Billing Profiles information stored as encrypted in HC database. 
GDPR Policy: 
User Consent added for storing Language and Theme selection in cookies.
GDPR Policy: 
Security and privacy improvement at panel back-end level implementation.
API Security Policy: 
Block an IP address after 3 consecutive login attempt within 5 minutes using API 
Where zip and unzip option was not working in folder manager.
Where add/delete virtual directory operation was not working.
Where 'All Senders' option was reverting to 'Only Senders in following list' for resource mailboxes Booking delgates, accepted sender and public folder.
Where sub-OU were not creating in Active Directory module at client level interface.
Where domain creation via WHMCS was not adding MX records in the DNS zone file.

Fixed: Where accepted domain was not adding in Exchange Server using Whmcs.
Where different currencies other than US Dollar was not showing in auto signup order page.

Fixed: Where Start/Reboot/Pause buttons were not working in Amazon VM.

Fixed: Where ampersand & sign was creating issue in Journal rule creation.

Fixed: Where Mail Forwarding and Full Access Permissions was not showing in panel interface.

Fixed: Where Exchange/mailboxes API GET command was not showing mail domain ID.



Version 10.8 (May 25, 2018)

Enhanced: Search filter provided on Organization Name, while adding Organizations under AD Trusts.
Azure Region settings are now showing against the Virtual Machine.
Where mailboxes AD users were not adding to Domain_DL group if user existed in a sub OU.
Where EmailAliases were not being removed from mailboxes upon deleting accepted domain.
Where SPF record was not adding to the DNS zones.
Where in Active Directory module, OU was not adding under HC customers.
Where Mail Server IP was not adding correctly in DNS zone.
Where Skype Policies were automatically assigned to newly created client having SFB Service Plan.
Where Trigger Sync option was not syncing Distribution Lists and Security Groups which were created at backend in Exchange.
Where email address was not populated against the SharePoint user which had Exchange services already enabled on it.
Where Exchange Enterprise reports were not showing under client in HC panel.
Where 'Change Password' and 'SendPassword' options were showing for AD Group Auth.
Where SQL Connectivity Success/Error message was not showing in HC panel while configuring SQL instance.
Where Reseller's Client was unable to add Public Folders using Composite Resources.
Where Litigation Hold was not enabling on Exchange mailboxes created using Composite Resources.
Where mailboxes count was not counted in quota report if the mailboxes were created using Composite Resources.
Where Hyper-V Reports were showing improper number of Virtual Machines.
Where Change Password was not working for users created using AD Authentication Settings in HC10.
Where error description was improved while adding Office 365 Domain name.
Where sub-subdomain records were disappearing when zone was saved and reloaded from HC panel.
Where Public Folder client permissions were failing for first Public Folder of newly created Organization.
Where Public Folder permissions were neither fetching nor setting on Public Folders which were created in Exchange 2010.






Version 10.7 (April 13, 2018)

  • Hybrid Exchange Module whereby HC Panel can split a mail domain between On-Premises Exchange and Office 365 New!
  • CSP: Support for Monthly and Yearly billing frequency for Office 365 subscriptions.
  • CSP: Email notification upon adding/modifying/activating/suspending any Office 365 subscription.
  • CSP: Email notification for upcoming Office 365 subscription expiry.
  • CSP: Defining number of days before sending Office 365 subscription expiry email.
  • CSP: Display of Resellership Relationship URL from Partner Center.
  • CSP: Reporting for listing Office 365 subscriptions through billing frequency filter.
  • CSP: Syncing of subscriptions with actual purchase date, of imported CSP customers.
  • Enhanced: Creation of Exchange organization and accepted domain through Auto Signup.
  • Enhanced: Creation of virtual machine with pre-defined OS templates through Auto Signup.
  • Enhanced: Assigning specific S4B user policies to Tenant-Admin.
  • Enhanced: Syncing specific Exchange Organization objects in HC panel.
  • Fixed: Correction of alignment on Add SIP User page.
  • Fixed: Where Workflow page contained additional irrelevant characters.
  • Fixed: Where Public Folder permissions in Exchange 2010 were not fetching and setting.
  • Billing: Where adding funds did not pay funds for all items.
  • Billing: Where integer value did not save for default discount under client credit limits.
  • Billing: Where Funds were adding even after clicking on Cancel button under Global Admin user
  • Billing: Where Add Funds displayed only integer value under Customer Reciepts section.
  • Fixed: Where Auto Signup did not properly install on virtual directory.
  • Fixed: Where in Auto Signup, Decrement control for "Maximum Usage Limit" displayed negative values.
  • Fixed: Where Host A and CName records did not add for parked domains.
  • Fixed: Where PHP Handler did not properly install on Windows website.
  • Fixed: Where SpamExperts search was not working properly while enabling it on any domain.
  • Virtualization: Where Dynamic RAM option did not appear for OS Templates in Central Repository.
  • Virtualization: Where Import Virtual Machine page did not display OS Template created in Central Repository.
  • Fixed: Where Global Sub admin was not able to view Enterprise Reports.


Version 10.6 (March 21, 2018)

  • HC Auto Signup online shopping cart New!
  • Enhancement: Synchronization of existing SharePoint users in HC Panel
  • Enhancement: CSP Trial SKUs listing int he Panel
  • Enhancement: Option to assign specific S4B user policies to Tenant-Admin
  • CSP: Where suspended Office365 SKUs was not syncing from MS Partner Center toward HC Panel
  • CSP: Where Tenant-Admin was not able to add/suspend CSP subscriptions
  • CSP: Where HC was not adding Office365 SKUs correctly to CSP in-direct reseller
  • Fixed: Where SharePoint group was not adding
  • Fixed: Where mail domain was also deleting along with website removal
  • Fixed: Where SIP user AD profile was not updating correctly at back end
  • Fixed: Where exchange mailbox was not adding using existing AD user
  • Fixed: Where sub-OU was not listing while adding mailbox in exchange server
  • Fixed: Correction in Date/Time format listing in Panel UI.
  • Fixed: Where HC default theme and language was not retained in browser.
  • Fixed: Where Squirrel webmail url was not showing correct server address.
  • Fixed: Where website anonymous users were not deleting from AD if IIS was running under domain controller.
  • Fixed: Where stats site was not browsing if IIS was running under domain controller.
  • Fixed: Where modified parking page template was not reflecting after website creation.

Version 10.5 (January 26, 2018)

  • Active Directory Management New!
  • Report to display service plan usage New!
  • Import host plans under reseller interface New!
  • Stamping email address while adding public folder mailbox
  • Mailbox usage reporting enhancement to list Shared Mailboxes
  • Fixed: Where mailbox was not showing in full access permission.
  • Fixed: Where Booking delegates was showing other Resource mailboxes if "All Senders" is selected.
  • Fixed: Where Email Alias missing if mailbox display name password field contain apmersand.
  • Fixed: Where exchange enterprise report menu was not showing at tenant admin interface.
  • Fixed: Where dialin policies were not shown in HC panel which were created at back end in Lync .
  • Fixed: Where Line URI was not setting correctly.
  • CSP: Transfer CSP tenant under different control panel user.
  • Fixed: Where SFB meeting URL was not adding at back end.
  • Fixed: Where distribution list incoming message size was not updating after creation.
  • Fixed: Where accepted sender in mail contact was not setting correct value.


Version 10.4 (January 01, 2018)

  • Active Directory Management (Preview Release)  New!
  • Import Exchange Organization using HC Panel Interface with zero downtime New!
  • Import multiple existing websites New!
  • Transfer ownership for a service   New!
  • Support for International Domain Names  New!
  • SNI Certificate support for Linux websites  New!
  • Support for Exchange 2013/2016 CU8 New!
  • Fixed: VM VHD size was not allocating properly when Central Repository was selected.
  • Fixed: Where database resource was missing from Quota report.
  • Fixed: Where website deletion was giving error if /stats virtual directory did not exist in IIS.
  • Fixed: Where default document pages were not showing URL Redirection.
  • Fixed: Where Server Health was not showing Linux Server status.
  • Fixed: Option to disable HC billing menu for Resellers and Clients.
  • Enhanced: Mailbox search option.
  • Enhanced: Soft delete of CSP tenant (remove record from HC database only).
  • Enhanced: Auto validation of Server connectivity credentials on edit server page.
  • Change: Panel user menu changed to "Control Panel Users".
  • CSP: Where educations CSP SKUs was not showing in panel.
  • CSP: Where edit subscription was not modifying in Microsoft Partner Center.
  • Fixed: Distribution Group now default option will set "Need administrator approval to leave from the group".
  • Fixed: Where Linux server status was not updating in the HC Portal Server.
  • Fixed: Where latest Trouble Ticket was not showing on top.
  • Fixed: Where deleted organization was showing under create SIP domain page.

Version 10.3.7 (November 24, 2017)

  • Control Panel authentication from Active Directory New!
  • Azure Service Provisioning under CSP account New!
  • Skype for Business support in CSP New!
  • Office365 SKUs will list now category wise  New!
  • Cron Job is added for Linux Server  New!
  • Fixed: Advanced delete was not automatically executing.
  • Fixed: Advanced delete was not working under reseller account.
  • Fixed: Advanced delete was not removing services from back end.
  • Fixed: Provisioning sub-admin was not able to view website’s dashboard.
  • Fixed: Spam Expert link will not show now if disabled from “Additional Services”.
  • Fixed: Bandwidth calculation for log parsing has been improved.
  • Fixed: Disk Usage reporting is now showing detail report against each services.
  • Fixed: Where MX record was not adding along with website and mail domain.
  • Fixed: Where installation on fail over HC Portal was not inserting correct entries in HC database.
  • Fixed: Where HC installer was not accepting more than 20 characters in password.
  • Fixed: Where taking snap shot pop up was not displaying correctly.
  • Fixed: Mailbox was not updating in Icewarp.
  • Fixed: Trouble Ticket status was not updating correctly on Panel summary page.

Version 10.2.10 (October 13, 2017)

  • Support for Exchange 2016 CU7 New!
  • Support for MariaDB 10 New!
  • Support for Dedicated SSL in Windows and Linux web server New!
  • Option to use different CustomAttribute for mailbox segregation other than CustomAttribute2  New!
  • Option to set Mail Enable for Public Folder types Calendar, Contact and Task  New!
  • Enhanced: Improvement in domain creation email template.
  • Enhanced: Dynamic tags can now be used in email subject field.
  • Enhanced: Improvement in import website and database operations.
  • Fixed:  Where Trouble Ticket notification did not generate email.
  • Fixed: Where Email Templates included Private IP address.
  • Fixed:  Where more than 20 mailboxes were not listing in the panel using simple Mail Server.
  • Fixed:  Where Exchange mailbox password was not changing using 2016 OS.
  • Fixed:  Where edit mailbox in bulk was not working for setting mailbox protocol.
  • Fixed:  Where General Properties of Exchange existing Mailboxes were not fetched.
  • Office365: Where Verify Domain Anomaly for Office 365 Domains is sorted out.
  • Office365: Where Additional Exchange Online Domains were not showing under Customer's interface.
  • Fixed:  Where VM Dashboard was not opening at Client HC panel.
  • Fixed: Where SpamExperts Web Access URL was not generated properly by HC panel.
  • Fixed: Where simple URL could not be set correctly in Skype for Business.
  • Fixed: Where password did not change for linked mailboxes.
  • RBX: Where RBX backup session was stuck if MySQL db did not exist at back end.
  • RBX: Where RBX backup session timed out if webspace was more than 30 GB in size.
  • Linux: Where Linux Website was not accessible in latest Apache Server.
  • Linux: Where /Stats virtual directory was not accessible in latest Apache Server

Version 10.2.4 (August 31, 2017)

  • Support for Exchange 2010 with HC10New!
  • Support for a new eCommerce Market Place nopCommerce. New!
  • Support for CSP Indirect Provider and Indirect Reseller (Tier-2 CSP). New!
  • Ability to add any third party script such as live chat in HC panel Interface. New!
  • Shifting of all Reseller clients to Global Admin. New!
  • Enhanced: Improvement in HC Panel Home page and Services Dashboard.
  • Enhanced: Option to pull existing SIP users in HC Panel.
  • Billing: Implementation of CSP Customers suspension due to non payment.
  • Fixed:  Where Host Panel access restrictions were not working properly.
  • Fixed:  Where Global Sub-Admin was getting error while deleting entire Organization.
  • Fixed:  Where Office 365 Organizations reports were not showing in HC.
  • Fixed:  Where Archive Mailboxes were not adding in Office 365 via HC10.
  • Fixed:  Where while setting Mail Forwarding to Office 365 mailboxes, Exchange On-Premises objects were listing.
  • Fixed: Where Exchange Online Groups of type Security & Distribution were not adding via HC panel.
  • Fixed: Where Database Size Unit was not showing on Databases listing page.
  • Fixed:  Where Accepted Senders were not adding in Exchange Online mailboxes.
  • Fixed: Where wrong SMTP address was set in HC panel for Exchange Online Resource Mailboxes after editing their General properties.
  • Fixed: Where clicking on  Exchange Online Resource Mailbox Membership page was throwing 500 error.
  • Fixed: Where HC was not enabling mailbox button on assigning Exchange Online License to user.
  • Fixed: Where CSP License/Subscription Allocation to the Admin User was throwing error in HC panel.
  • Fixed: Where FTP user password was not changing properly if Domain Password Policy was enabled on Domain Controller.
  • Fixed: Where Mail Domain associated DNS zone is not deleting upon mail domain deletion.
  • Fixed: Where Mail Domains were not adding if DNS Role was not enabled in HC panel.
  • Fixed: Where HC provisioning service was crashing when renaming a File/Folder using folder Manager.
  • Fixed: Where 500 Server Error was thrown while adding Public Folders in Exchange Online.
  • Fixed: Where Distribution List Administrator was neither showing in HC panel nor HC was allowing to add new Distribution List Administrator.
  • Fixed: Where Database Users were not deleting upon deleting the website.
  • Fixed: Where Virtual Machine’s additional IPs was not assigned correctly.
  • Fixed: Where password for Linked Mailboxes was not changing from HC panel.
  • Fixed: Where MSSQL Role was allowed to be disabled from Cluster Settings even databases existed on MSSQL Server.
  • Fixed: Where country and state were not showing as selected in Exchange mailbox General Profile page.
  • Fixed: Where single Custom fields can now be used for both User and Billing Profile

Version 10.1.9 (August 03, 2017)

  • Enhanced: Server Name and Platform filters are now available while viewing Websites, Mail Domains etc
  • Enhanced: Exchange Reporting to view consumed composite resource by the customers.
  • Fixed: Where mail contacts were not adding in Office 365 using HC panel.
  • Fixed:  Where HC Panel was allowing us to create DNS Only Zones without adding any tld in the zone file name.
  • Fixed:  Where wrong quota enforcement for User/Resource Mailboxes was done.
  • Fixed:  Where Wallet amount on Customers Dashboard was showing 0 dollars.
  • Fixed:  Where Archive Mailbox Database was not properly set by HC panel upon editing it.
  • Fixed:  Where next page was not showing for DL Membership tab on Mailbox Dashboard.
  • Fixed: Where while Editing bulk mailbox, PF Mailbox was not pulled.
  • Fixed: Where search was not working for Distribution Lists at Mailbox Dash board under Forwarding tab.
  • Fixed:  Where Importing Virtual Machine was throwing error when owner was specified as non-GlobalAdmin User.
  • Fixed: Where Tickets for Service Provider were not adding via HC panel.
  • Fixed: Where Exchange On-Premises Bulk Mailboxes were not working via HC.
  • Fixed: Where generate password was not working if you select display password text.


Version 10.1.7 (July 07, 2017)

  • Support for newly designed HC Billing Module. New!
  • Integration of Linux platform in HC10 cluster. New!
  • Assigning dynamic memory (RAM) for Hyper-V. New!
  • Import of existing Office 365 tenants. New!
  • HC9 Linux data migration in HC10 PanelNew!
  • Enhanced: FTP User, DNS Zone and mail domain creation option while adding website. 
  • Enhanced: Option to sync Domains, Subscriptions, Users and their licenses in Office 365.
  • Enhanced: Option to see subscription assigned to each customer.
  • Enhanced: Option to restrict Global Admin Panel access under “Host Panel Access” menu.
  • Enhanced: Option to assign or suspend any subscription via HC panel.
  • Enhanced: Reports section added for Office 365 subscriptions, licenses and organizations.
  • Enhanced: Out of Office implementation for Exchange Server.
  • Enhanced: Server Health option displaying server stats now available on Server Listing Page.
  • Enhanced: Database name will always be prefixed to its owner name.
  • Enhanced: FTP user name will always be prefixed to its website name.
  • Enhanced: Recipients creation on Sub-OUs up to nth level in the hierarchy.